Service · Customer service

An AI voice agent that makes and takes calls for your business

It confirms appointments the day before, answers the calls nobody picks up today and leaves a summary of each one in your CRM. It says it's an artificial intelligence from the first sentence.

What he does

For a lot of people the phone is still the channel they use, especially for big decisions or when something unexpected comes up. The problem is it rings when nobody can answer. The voice agent fills that gap with a script written for your business.

• Outgoing calls: it confirms an appointment, a showing or a reservation, and reschedules it if the person can't make it.
• Incoming calls: it answers common questions, books appointments and takes messages after hours or when the line is busy.
• What you're left with: every call is saved in the CRM with a summary, the outcome and the next step.

When it makes sense and when it doesn't

It makes sense when the phone brings in money: real estate agencies confirming showings, hotels with guests who prefer to call, gyms winning back people who skipped their trial class, distributors that still take orders by phone.

If hardly anyone calls you and everything happens over messages, the voice agent isn't the first step. Start with the WhatsApp and Instagram agent; the Audit tells you with your own numbers.

The rules it follows

• It says it's an AI at the start of every call.
• It only calls people who left their number for that purpose, at reasonable hours and in the person's time zone.
• It doesn't make cold sales calls. In Mexico, numbers listed in Profeco's Registro Público para Evitar Publicidad (REPEP) (Mexico's do-not-call registry) can't receive advertising calls.
• If the person asks not to be called again, they're flagged and never called again.

How it's set up

1. We write the script

   What it says, what it asks, what it does with each answer and when it takes a message. You approve it before it calls anyone.

2. We test it on web calls

   Before we connect a number, you listen to it and we fine-tune it until it sounds like your business.

3. We connect the line and the calendar

   The agent calls at appointment time or answers the number you choose, and logs everything in your CRM.

4. We review the first calls

   We listen to the first recordings with you and adjust whatever needs it.

FAQ